Pricing and value
Good billing should earn its place in your budget.
You deserve thorough support at a cost you can justify. We begin with your operation and build a proposal around the work you need us to own, the systems involved, and the result you want to work toward. Before you commit, compare the full cost of the proposed engagement with the cost of handling that same work today.
See what the fee covers.
Your proposal should make the relationship understandable before you commit. We set out the service scope, fee basis, responsibilities, and any additional work that needs its own agreement.
- The billing and revenue work included in the engagement.
- The basis used to calculate fees and any minimum or one-time charges that apply.
- How historical A/R and work already in progress will be treated.
- Any separate costs for credentialing, tools, custom development, or other services.
- The responsibilities and costs that remain with your organization.
Look at what reaches your business.
A billing fee is part of the financial picture. So are unresolved collectible balances, preventable write-offs, repeated administrative work, and the other costs of running your revenue operation. We discuss the value of the engagement in that context, using a baseline and assumptions you can understand.
Separate the benefits that behave differently.
Recovering old A/R can provide a one-time benefit. Improving collection performance on new work may support ongoing value. Faster payment improves cash timing. Reducing a real expense can lower operating costs. We keep these distinct so your assessment reflects how the business actually benefits.
A fee can replace costs you already carry.
If a new engagement replaces an existing billing expense, that replacement belongs in the comparison. So does any cost your organization will retain. The worked example in our fees guide shows how the same service fee can produce a different net result depending on the starting arrangement.
Keep the starting scope proportionate.
You may need a broader billing partnership, targeted help with a backlog, or support with a new provider or location. We help define the work that is appropriate for the starting problem. Additional services are discussed and scoped when the need is clear.
Compare proposals on the same basis.
Compare the work included, the costs retained, the reporting available, and how performance will be assessed. A clear proposal should help you explain the decision to the people responsible for your organization.
Questions you may have.
Why is there no single percentage on this page?
The work can differ substantially by organization, volume, systems, payer mix, and service scope. A proposal should reflect those responsibilities and make the fee calculation clear.
Can we get a quote before deciding?
Yes. We first establish the information needed to scope your engagement, then present the proposed services and commercial terms for your review.
Is an initial conversation free?
There is no charge for an introductory conversation. If a detailed audit, project, or other paid work is appropriate, we explain and agree its scope and fees before it begins.
How do we evaluate whether the service is worth the fee?
We compare the proposed scope and costs with your starting position, keeping recurring collection improvement, historical A/R recovery, actual expenses avoided, and cash timing distinct. The assessment should show its assumptions and account for costs that remain with your organization.
Start with your situation.
Tell us about your organization, current setup, and the work you want to improve. We will identify the information needed to prepare a proposal and discuss a sensible next step.