Medical billing and revenue cycle management
Your revenue deserves a team that sees it through.
You have already done the hard work of caring for your patients. BillerBay brings the people, follow-through, and technology to help that work translate into a stronger business. We take on the billing work, help address preventable revenue loss, and keep you close to what happens next. Tell us what is getting in the way. We will help you work out where to start.
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A resubmission needs follow-up.
- Owner
- Denials specialist
- Next step
- Check the payer response and follow up
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A missing document needs an owner.
- Owner
- Your office manager
- Next step
- Share the signed form through Exchange
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A payment difference needs an explanation.
- Owner
- Billing review lead
- Next step
- Compare the remittance with the terms
What is your revenue trying to tell you?
A busy schedule should not leave you wondering where the money went. A growing team should not mean a growing pile of unresolved billing work. When something feels off, you deserve a clear answer and someone who will act on it.
We are working hard. Collections are not keeping up.
Find out where charges, payments, and follow-up are falling out of step.
Get a clearer pictureWe keep fixing the same billing problems.
Look beyond the latest denial to the process that keeps creating it.
Address the repeat problemsWe need more support as we grow.
Bring new providers, locations, and responsibilities into a coordinated plan.
Build around your next stageWe are ready for a better billing relationship.
Understand the handover, the responsibilities, and what it will take to make the move.
Explore a changeWhy BillerBay
A claim can leave the queue. The problem can still be there.
A resubmission needs follow-up. A missing document needs an owner. A payment difference needs an explanation. BillerBay connects those next steps so your revenue work keeps moving and you can see what still needs attention.
Meet the BillerBay approachKnow who is on it.
A clear point of contact coordinates the work across your BillerBay team.
Know the next step.
Open issues are tied to a next action, with outstanding requests and responsibilities visible.
Know what changed.
Performance conversations connect the numbers to the causes behind them and the work ahead.
Solutions
Bring us the problem. We will connect the right work.
A revenue issue can begin at the front desk, in a provider record, between systems, or in a payer’s response. We bring billing, coding, denials, credentialing, and practice support together around the work your organization needs. You get a coordinated plan, with the scope and responsibilities made clear.
Explore our capabilitiesHow we work
A short payment deserves a clear explanation.
A payment arrives below the expected amount. The review checks the remittance against the available reimbursement terms, records the difference, and identifies the next action. If more information is needed, the request explains what is missing and who can provide it.
See what working together looks likeTechnology
When the workflow needs a better tool, we can build it.
Repeated data entry. Disconnected reports. Requests that disappear into an email thread. Our billing and technology teams work together to identify the friction and decide how to remove it. When a custom solution makes sense, BillerBay can develop it around the work.
BillerBay Exchange · secure document sharing
Keep billing documents out of scattered email threads.
BillerBay Exchange is our in-house tool for sending documents to your billing team securely and privately. EOBs, superbills, credentialing packets and contracts go straight to the people working on your account, not into anyone’s inbox.
- Shared only with your BillerBay team
- Encrypted in transit, from your desk to ours
- Built for billing paperwork: EOBs, superbills, contracts
- Credentialing packets in one place
- Built and run in-house by BillerBay
Who we help
Built around the way your organization works.
An independent practice, a multispecialty group, and a hospital-owned physician network need different kinds of support. Tell us how care is delivered, how the work is organized, and where revenue gets stuck. We will shape the conversation around your operation.
Pricing and value
The fee should make business sense.
You can begin with a specific revenue problem or a broader billing partnership. We scope the support to that need and show what the fee covers. Together, we consider collectible revenue that needs attention, the work your team could hand over, and the costs that would remain. Our goal is to help the value of better collections and less avoidable work outweigh the cost of our service.
Understand the cost and value- Collectible revenue that needs attention
- Work your team could hand over
- What the fee covers
- Costs that would remain
Switch to BillerBay
Your next billing partner should have a plan for the handover.
Before work moves, the responsibilities need to be clear. We review access, open claims, historical A/R, payer setup, and the work that will stay with your team. Together, we agree how the transition will be checked and what needs to be ready before go-live.
Questions you may have.
Can you work with our current billing team?
Yes. An engagement can support your existing team or take on an agreed area of work. We define responsibilities together so your staff know what BillerBay owns, what stays with them, and where to raise an issue.
Will we have to change our EHR or practice management system?
We start with the systems you use. During discovery, we assess access, reporting, and workflow requirements before recommending how we can work together. Any system change or additional integration is discussed before you commit.
Can we start with one problem?
Yes. A focused review, a defined A/R project, or credentialing support can be a starting point. If the issue crosses several workflows, we will explain the broader work needed and agree the scope with you.
How do you determine the price?
We review your organization, workload, systems, and the responsibilities you want us to take on. Your proposal explains the fee basis, included work, and any separately scoped services.
How will we know whether the partnership is working?
We agree the work we will own, the starting position, and the measures to review. Collections, unresolved work, recurring issues, and the costs involved are considered together, with changes in your activity and payer mix kept in view.
What would you like to stop carrying alone?
Tell us what is happening in your organization. We will discuss where work is stalling and help you identify a practical next step.